Progress Against 2009 Targets and Future Plans | Talisman Corporate Responsibility Report 2010

In our 2009 report, Talisman introduced quantitative and qualitative performance targets focusing on safety, environment, community relations and people. We introduced these targets to continue to build on the performance improvements already achieved. In addition to current metrics, we are adding two new key performance indicators (KPIs) to report against in 2011, relating to total recordable injuries and overdue safety critical preventative maintenance. As well, our 2011 targets are divided into leading (proactive) and lagging (improvement) metrics to allow us to not only track and report on incidents, but focus on prevention and intervention.

	What We Said In Our 2009 Report	What We Achieved In 2010	What We Plan For 2011
Management Systems	operationalize 2009 global standards develop and introduce three additional global standards	operationalized five global standards: KPI periodic reporting; incident reporting, investigation and analysis; leadership and commitment; safety culture; and contractor HSE management four global standards were approved in 2010: management of change; risk management; integrated emergency and crisis management; and process safety – equipment integrity element	operationalization of global standards will be a focus over the next five years each region will implement five Golden Rules for Safe Operations, an important part of our global safety culture standard; the remaining five rules will be implemented in 2012 introduce and operationalize a global well control standard focus will be on the global contractor HSE management standard for our highest risk operations, and on operationalizing the emergency and crisis management structures at all levels of the company development work will continue on several standards to be ratified in 2012
Safety	achieve 30% reduction in loss-time injury frequency (LTIF) from 1.08 per million exposure hours and no fatalities reduce unintentional hydrocarbon releases by 20% achieve zero backlog of overdue safety critical repairs	achieved an 18% reduction in LTIF, reporting 0.88 per million exposure hours and one fatality unintentional hydrocarbon releases reduced by 66% zero backlog of overdue safety critical repairs	achieve 20% reduction in LTIF new metric: achieve 20% reduction in total recordable injury frequency (TRIF) reduce unintentional hydrocarbon releases by 20% achieve zero backlog of overdue safety critical repairs new metric: zero overdue safety critical preventative maintenance man-hours
Environment	reduce the number of spills by 20% from 157 in 2009	achieved a reduction of 31%	reduce the number of spills by 20%
People	100% completion of 360-degree feedback reviews for all managers 70% response rate on global employee survey	100% completion of feedback reviews 82% response rate achieved	all of our global permanent workforce will have actionable development plans completed. This will be supported through targeted learning for employees and leaders on how to have robust development conversations for the last two years Talisman has rolled out 360-degree feedback reviews for our managers and senior leaders. To assist our next generation of leaders in developing others, we will implement a similar process in which they will receive feedback from both their leader and employees
Community Relations	contribute $7.5 million to communities in 2010 develop global community relations policy	contributed $8.5 million to community investments policy developed and approved in 2010, launched in January 2011	contribute $9.7 million to community investments partner with one international agency to address important global issues identified by the United Nations Global Compact that are relevant to our core competencies and affect people in our regions develop tools for implementation of the global community relations policy