Social Performance

Ernst & Young LLP has reviewed the data noted in bold

All currencies in Canadian dollars (C$) unless otherwise stated NPR = Not previously reported
NR = Not reported
As of December 31, 2010 unless otherwise stated
KPI Country 2010 2009 2008 Notes
Ethical Business Conduct        
Number of Certificates of Compliance with Policy on Business Conduct and Ethics (PBCE) received North America 2,505 2,390 2,880
Includes permanent and contract employees as of February 9, 2011.
North Sea 1,162 1,128 1,128
Southeast Asia 955 811 767
Rest of World 138 79 74
Global 4,760 4,408 4,849
Number of potential exceptions to PBCE North America 1 0 0
Includes permanent and contract employees as of February 9. 2011.
North Sea 0 0 0
Southeast Asia 0 0 0
Rest of World 0 0 0
  Global 1 0 3
Amount of money paid to political parties Canada 46,645 49,938 27,900  
People        
Number of full-time permanent employees      
In 2008, the data reported was for full-time equivalent positions.
  Canada 1,487 1,618 1,893
  US 207 88 80
  UK 366 350 362
  Norway 246 229 223
  Malaysia 341 324 315
In 2008 the data for Malaysia and Vietnam was combined.
  Peru 90 59 25
  Colombia 28 20 -  
  Kurdistan region of northern Iraq 14 5 -  
  Vietnam 48 38 -
In 2008 the data for Malaysia and Vietnam was combined.
  PNG/Australia 50 9 -
  Indonesia 89 74 59  
  Algeria 1 1 -  
  Netherlands 4 4 3  
  Qatar 0 1 1  
  Poland 4 - -  
  Other     5
In 2008 the 'Other' included Colombia, Kurdistan region of northern Iraq, and Algeria.
  Global 2,975 2,820 2,966
Number of part-time permanent employees        
  Canada 89 110 NPR
Prior years' data included part-time and teleworking employees. In 2010 and 2009 data includes part-time employees only, therefore not comparable to prior years.
  US 1 0 NPR
  UK 10 9 NPR
  Norway 3 3 NPR
  Peru 0 0 NPR
2009 numbers have been restated to zero, as all employees were accounted for in the full time head count.
  Global 103 124 NPR
Total number of employees Global 3,078 2,944 NPR  
Total number of employees by age        
Age groups <30 Global 388 423 NPR  
Age groups 30-49 Global 1,929 1,827 NPR  
Age groups >50 Global 761 694 NPR  
Composition of executive management and corporate governance bodies      
Board of Directors        
  Male 9 10 10  
  Female 2 3 1  
Executive Committee        
  Male 7 8 8  
  Female 1 0 0  
Composition of management employees      
  Male 235 205 NPR  
  Female 31 24 NPR  
Composition of non-management employees      
  Male 1,803 1,757 NPR  
  Female 1,009 958 NPR  
Voluntary turnover rate       Excludes retirements.
(Percentage) Canada 8.9 3.8 NPR  
  US 4.8 3.4 NPR  
  UK 2.4 3.1 NPR  
  Norway 3.6 3.4 NPR  
  Malaysia 3.8 2.2 NPR  
  Peru 5.6 1.6 NPR  
  Colombia 0 0 NPR  
  Kurdistan region of northern Iraq 0 0 NPR  
  Vietnam 2.1 2.6 NPR  
  PNG/Australia 6 0 NPR  
  Indonesia 5.6 8.1 NPR  
  Algeria 0 0 NPR  
  Netherlands 0 0 NPR  
  Qatar 0 0 NPR  
  Global 6.2 3.5 6.4  
Voluntary turnover rate by gender       Excludes retirements.
(Percentage of the total turnover rate) Male 58 57 NPR  
  Female 42 43 NPR  
Voluntary turnover rate by age (Percentage)         Excludes retirements.
Age groups <30 Global 8.5 4.3 NPR  
Age groups 30-49 Global 7.3 4.1 NPR  
Age groups >50 Global 2.8 1.4 NPR  
Voluntary turnover rate by retirement only          
(Percentage) Global 2.2 2.9 NPR  
Number of new graduates hired          
  Canada 10 28 9  
  US 0 0 1  
  UK 3 1 8  
  Norway 1 1 -  
  Malaysia 5 7 1  
  Vietnam 0 0 -
In 2008 the data for Vietnam was combined with Malaysia.
  Global 19 37 19
Number of cooperative and summer students hired        
  Canada 83 90 76  
  US 3 0 2  
  UK 15 14 5  
  Norway 7 10 11  
  Malaysia 14 13 6
2009 numbers have been restated due to improvements in the data collection process.
  Peru 10 2 -
  Vietnam 0 0 -
In 2008 the data for Vietnam was combined with Malaysia.
  Global 132 116 100
Number of temporary and contract staff Global 1,951 1,982 2,394
Does not include individuals who were hired through other employers or contractors.
Number of employees represented by independent trade union organizations          
  Canada 29 30 46  
  Norway 88 89 94  
  Global 117 119 140  
Number of employees using fitness subsidy        
Fitness subsidy is only available in the reported regions.
  Canada 1,036 1,186 1,115
  US 62 33 22
  UK 134 136 126
  Norway 97 85 79
  Malaysia 54 48 50
  Peru 2 1 -
  Vietnam 26 19 -
  Netherlands 3 2 -
  Global 1,414 1,510 1,392  
Employee Remuneration, including benefits          
(Rounded to the nearest million) Canada 441.0 364 439
Expatriate remuneration is included in the home country totals. In 2009, Peru included expatriate remuneration. In 2010 Peru expatriates were included in the home country. In 2010 'Other' includes Kurdistan region of northern Iraq and Poland. In 2009 'Other' includes Kurdistan region of northern Iraq, Papua New Guinea, Australia, Algeria and Qatar. In 2008, the data for Malaysia and Vietnam was combined.
  US 28.5 12 11
  UK 125.7 106 135
  Norway 71.9 59 42
  Malaysia 34.0 27 20
  Peru 6.5 5 3
  Colombia 3.5 2 -
  Vietnam 3.1 2 -
  PNG/Australia 4.7 - -
  Indonesia 8.4 6 3
  Netherlands 0.6 0.6 0.7
  Other 0.3 0.1 -
  Global 728.2 583.7 653.7  
Learning and development training expenditures ($ Millions) Global 6.2 6.9 7.7
Includes educational assistance programs. Excludes employee time. May include contract staff in some locations.